Change Concepts for Practice Transformation

Qualis Health, in partnership with the MacColl Center for Health Care Innovation at the Group Health Research Institute, and with the support of The Commonwealth Fund, developed and tested an evidence-based framework to guide PCMH transformation. This framework, called the "Change Concepts for Practice Transformation," was extensively tested by the 65 practices that participated in the Safety Net Medical Home Initiative and has since been used by other practices and collaboratives nationwide. The framework is supported by a comprehensive library of resources and tools that provide detailed descriptions and real examples of transformation strategies. All resources are free and publicly available.

Access our free PCMH transformation resources.

"Change concepts" are general ideas used to stimulate specific, actionable steps that lead to improvement. Our framework includes eight change concepts in four stages:

1. Laying the Foundation: Engaged Leadership and Quality Improvement Strategy
2. Building Relationships: Empanelment and Continuous and Team-Based Healing Relationships
3. Changing Care Delivery: Organized, Evidence-Based Care and Patient-Centered Interactions
4. Reducing Barriers to Care: Enhanced Access and Care Coordination

Each Change Concept includes three to five key changes. These provide a practice undertaking PCMH transformation more specific ideas for improvement.

Learn more about the Change Concepts for Practice Transformation.

Learn more about the Safety Net Medical Home Initiative.