The Safety Net Medical Home Initiative

SNMHI Summit 2011
Learn . Share . Transform

Presentations

Presentation slides are available for the following Change Concepts. All slide decks are PDF files.


PCMH Transformation

PCMH Transformation: What it Really Takes
Presentation
Ed Wagner, MD, MPH, FACP, MacColl Institute for Healthcare Innovation

Delivering on the Promise of the PCMH: Reducing Avoidable Emergency Department Use and Hospitalizations
Presention
Karen Davis, PhD, The Commonwealth Fund

Telling Your Transformation Story: Understanding Progress, Documenting Achievement
Presentation
Donna Daniel, PhD, Qualis Health

Lean for Leaders: Using Lean to Drive PCMH Transformation
Presentation
Matt Handley, MD, Group Health Cooperative

Leaders Roundtable: National Perspectives on PCMH Transformation
Moderator
Melinda Abrams, MS, The Commonwealth Fund
Presentations
David Stevens, MA, MD, NACHC
Rob Trachtenberg, MS, AHEC
Suma Nair, RD, HRSA

Reflections on Shared Learning
The following two videos were presented at the Safety Net Medical Home Initiative Summit 2011: Learn . Share . Transform as part of Dr. Jonathan Sugarman's introductory remarks. Dr. Sugarman is the President and CEO of Qualis Health and the Principal Investigator of the Initiative. These videos were intended to generate conversation among clinic staff, as well as regional and national leaders, about assumptions and tensions surrounding PCMH transformation. The videos were shown 24 hours apart, with the second video referencing many of the group learnings from the first day of the Summit.

Day 1:  Video for Windows    Video for Mac

Day 2:  Video for Windows    Video for Mac


Continuous and Team-Based Healing Relationships
Team-based Care: Transforming Jobs, Transforming Care

Presentations
Tom Bodenheimer, MD, MPH, UCSF Center for Excellence in Primary Care
Berdi Safford, MD, Family Care Network

Building Strong Teams: Front Office, Back Office
Presentations
East Liberty Lincoln-Lemington
Holyoke Health Center

Continuity: Why it Matters and How to Build It
Presentations
Multnomah County Health Department - East County Health Center
Clinica Family Health Services - Pecos Clinic

Medical Assistants: Embracing New Roles
Presentations
Catherine Tantau, BSN, MA, Tantau & Associates
Community Provider Network - Jeffco
Bowdoin Street Health Center

The Evolving Role of Nurses in the Medical Home
Presentations
Catherine Tantau, BSN, MA, Tantau & Associates
Cambridge Health Alliance Union Square Family Health


Patient-Centered Interactions

Shall We Dance: Patient and Family-Centered Partnerships to Advance Safety, Quality and the Experience of Care
Presentation
Juliette Schlucter, Bridgekeeper

Improving Patient Experience
Presentations
Laurie Francis, RN, MPH, Montana Primary Care Association
East Boston Neighborhood Health Center
High Plains Community Health Center

Measuring and Improving Patient Experience
Presentations
Susan Edgman-Levitan, PA, John D. Stoeckle Center for Primary Care Innovation at Massachusetts General Hospital
Laurie Francis, RN, MPH, Montana Primary Care Association


Engaged Leadership

Paying for the Medical Home: New Models, New Opportunities
Presentations
Michael Bailit, MBA, Bailit Health Purchasing
David Polakoff, PCMH-I Massachusetts
Craig Hostetler, MPA, Oregon Primary Care Association
David Labby, MD, PhD, CareOregon
Denise Chuckovich, MA, Idaho Primary Care Association


Enhanced Access

Enhanced Access for the Safety Net
Presentations
Family Medicine Health Center
Joseph M. Smith Community Health Center


Quality Improvement Strategy

Getting Off the Hamster Wheel: Promoting Clinic Efficiency
Presentations
Katie Coleman, MSPH, MacColl Institute for Healthcare Innovation
Cambridge Health Alliance - Revere Health

NCQA PCMH Recognition: New Standards, New Opportunities
Presentations
Bonni Brownlee, MHA, CPHQ, CPEHR, Outlook Associates
North Side Christian Health Center
Paul Kaye, MD, Hudson River HealthCare

Optimizing HIT for Medical Home Workflows
Presentations
Clinica Family Health Services - People's Clinic
Greater Lawrence Family Health Center

Understanding Meaningful Use
Presentation
Jeff Hummel, MD, MPH, Qualis Health


Care Coordination

Behavioral Health Integration
Presentations
Dennis Freeman, PhD, Cherokee Health Systems
Central City Concern Old Town Clinic

Care Coordination
Presentations
Judith Schaefer, MPH, MacColl Institute for Healthcare Innovation
Health West, Inc. - American Falls
Squirrel Hill Health Center

PCMH 201: Next Level Transformation—Care Coordination and Care Managers
Presentation
Ed Wagner, MD, MPH, FACP, MacColl Institute for Healthcare Innovation


Storyboards


Storyboards are available for the following Change Concepts. All storyboards are PDF files.


PCMH Transformation


Transforming Safety Net Clinics into Patient-Centered Medical Homes

Health West, Inc.'s Transformation Story

 Video for Windows  


Continuous and Team-Based Healing Relationships

Benton - Oregon

Community Health Center, Inc. - Oregon

Denver Health Eastside - Colorado

Denver Health La Casa - Colorado

Dorchester House - Massachusetts

East Liberty & Lincoln Lemington - Pennsylvania

EOMA - Oregon

Health West Aberdeen - Idaho

Hilltown at Worthington - Massachusetts

Klamath - Oregon

Multnomah Mid-County - Oregon

OHSU Scappoose - Oregon

Outside In - Oregon

PHN Beaver Falls - Pennsylvania

Sto-Rox - Pennsylvania

UPMC Matilda Theiss - Pennsylvania

Whittier Street - Massachusetts


Patient-Centered Interactions

Clinica Thornton - Colorado

Health West Pocatello - Idaho

Inner City - Colorado

Sto-Rox Hilltop - Pennsylvania

Virginia Garcia - Oregon


Engaged Leadership

Neponset - Massachusetts


Enhanced Access

Clearwater Orofino - Idaho

Custer - Colorado

Geiger Gibson - Massachusetts


Quality Improvement Strategy

ISU-FMR - Idaho


Care Coordination

CHC Lane - Oregon

Denver Health Westside - Colorado

Mid-Upper Cape - Massachusetts

OHSU Richmond - Oregon

Terry Reilly Health Services - Idaho

Valley-Wide: Alamosa and Sierra Blanca - Colorado

Yuma - Colorado


Organized Evidence-Based Care

Metro Family Practice - Pennsylvania

Northside Christian - Pennsylvania

 

The Safety Net Medical Home Initiative Summit was supported by The Commonwealth Fund, a national, private foundation based in New York City that supports independent research on healthcare issues and makes grants to improve healthcare practice policy. The views presented here are those of the presenters, and are not necessarily those of The Commonwealth Fund, its directors, officers or staff. The Initiative also receives support from the Colorado Health Foundation, Jewish Healthcare Foundation, Northwest Health Foundation, The Boston Foundation, Blue Cross Blue Shield of Massachusetts Foundation, Partners Community Benefit Fund, Blue Cross of Idaho and the Beth Israel Deaconess Medical Center. For more information about The Commonwealth Fund, refer to www.cmwf.org.