Provider Resources

March 19, 2020: COVID-19 and Business Continuity

During the current COVID-19 emergency, Comagine Health is fully staffed and business operations are not interrupted.

For utilization review, case management and related activities, we are continuing to process requests and answer calls via our toll-free numbers during standard business hours. We have business continuity plans in place to serve our clients, health care providers, patients and communities while also protecting our staff and minimizing the spread of the illness.

PRTF & Psychiatric Hospitalization Resources

• Inpatient Psychiatric Review Provider Manual (revised October 2018)
• Inpatient Psychiatric Retrospective Review Request Form

Residential Behavioral Health Services Resources

• Residential Behavioral Health Services Provider Manual (February 2018)
• Children's Residential Incident Report Form

Qualis Health Provider Portal

The Qualis Health Provider Portal is a web-based application for electronically submitting utilization management (UM) review requests.

If you are already registered, go to the Qualis Health Provider Portal.

Register for the Qualis Health Provider Portal

1. Download the Comagine Health Provider Portal registration packet.
2. Complete the following forms (in the packet) and send them to Qualis Health:
   • Executive Agreement
   • Provider Portal Administrator Agreement
   • Provider Portal Administrator Registration
3. We will set up your account and email login information to you.

Qualis Health Provider Portal Resources

• User Guide (August 25, 2026)
   
• Administrator Guide (August 15, 2026)
   
• Training Videos
  • Registering
  • Logging In and Getting Started
  • Submitting New Requests
  • Searching for Requests
  • Administrator Tasks
     
• Presentation Slides
  • Qualis Health Provider Portal Training (November 2014)

Providers by Geographic Region

• AK Psychiatric Residential Treatment Facilities (PRTF) Contact Information
• Out-of-Alaska Psychiatric Residential Treatment Facilities (PRTF) Contact Information
• In-state Providers by Region (April 2014)
• Alaska Regions by Zip Code

Out-of-State Children's Residential Incident Report

• Incident Report Instructions (PDF)
• Incident Report Instructions (Word)
• Incident Report Form (PDF)
• Incident Report Form (Excel)

Adobe Acrobat® PDF files can be opened using Adobe Acrobat Reader. If you do not have Reader, you can get it free from the Adobe website.