The Safety Net Medical Home Initiative

Change Concepts

Patient-Centered Interactions
  • Patient-Centered InteractionsRespect patient and family values and expressed needs.
  • Encourage patients to expand their role in decision-making, health-related behaviors, and self-management.
  • Communicate with their patients in a culturally appropriate manner, in a language and at a level that the patient understands.
  • Provide self-management support at every visit through goal setting and action planning.

Patient-Centered Interactions Resources
  • Patient-Centered Interactions Implementation Guide (June 2010)
    Patient-Centered Interactions Implementation Guide Read the guide

  • Transforming Primary Care at Group Health Cooperative (April 16, 2010)
    Speaker: Clarissa Hsu, PhD, Center for Community Health and Evaluation, Group Health Research Institute
    video Audio & video program   Team Deployment Webinar Slides  Printable slides

  • Patient-Centered Interactions (February 17, 2010)
    Moderator: Donna Daniel, PhD, Qualis Health
    Panelists: Jay Brooke, CEO and Emily Montoya, Health Educator from High Plains Community Health Center (Lamar, CO); Laurie Francis, CEO from Community Health Partners, Inc. (Livingston, MT); Ann Lewis, Executive Director from Caresouth Carolina (Hartsville, SC); Leo Morales, MD, PhD from the Group Health Research Institute (Seattle, WA)
    video Audio & video program   Team Deployment Webinar Slides Printable slides

    Completed a user satisfaction survey for this presentation