Change Concepts
Change Concepts
Engaged Leadership
Provide visible and sustained leadership to lead overall culture change as well as specific strategies to improve quality and spread and sustain change.- Establish and support a QI team that meets regularly and guides the effort.
- Ensure that providers and other care team members have protected time to conduct activities beyond direct patient care that are consistent with the medical home model.
- Build the practice’s values on creating a medical home for patients into staff hiring and training processes.
- Engaged Leadership Implementation Guide (November 2010)
PCMH transformation requires the visible and sustained engagement and tangible support of a wide range of leaders within the practice. To drive and sustain PCMH transformation, leaders must provide the vision for change, help identify changes to test, and build and sustain the will within the practice for transformation. This implementation guide provides information and advice for practices undergoing PCMH transformation.
Read the guide
- Engaged Leadership (May 27, 2010)
Moderator: Sharon Eloranta, MD, Qualis Health
Speakers: Anna Roth, Contra Costa Regional Medical Center (Martinez, CA), Carolyn Shepherd, Clinica Family Health Services (Lafayette, CO), Stephen Weeg, Health West (Pocatello, ID) and Andrea Fox, Squirrel Hill Health Center (Pittsburgh, PA)
Printable slides

